Our comprehensive service and support offering helps you reach your goals quickly and successfully. Whether you need a service specialist for on site start up assistance or a critical spare part, our Customer Service expertise is there to assist you.
- Technical Support Service
Priority access to Siemens global technical resources. Siemens provides priority access to global product expertise to supplement your own technical resources. This service reduces downtime and stabilises costs.
- Onsite Technical Services
Onsite services for all your Automation and Control support needs. Siemens onsite technical services are available to support your staff during both planned and unplanned maintenance tasks. Our skilled service professionals can also be used to supplement your in-house resources helping to save time and reduce costs during installation, configuration, commissioning and maintenance.
- Parts Replacement Services
Fast and cost-effective replacement of faulty equipment. Siemens provides advice and a variety of cost-effective parts replacement and onsite parts services to suit your specific maintenance strategy.
This reduces downtime and allows you to optimise your onsite spare parts inventory, whether company owned or part of a Siemens Onsite Parts Service.
Extending the functional life of your automation equipment. Siemens Australian Remanufacturing Centre is a sophisticated diagnosis and repair facility with highly trained specialist technicians.
Siemens Remanufacturing Service helps you maintain your plant in optimal condition by remanufacturing faulty equipment into an as new condition. The service reduces unpredictable maintenance costs by providing a fixed price per transaction and by providing a full six-month manufacturer's warranty.